Team, Hiring, and SOPs

The hiring roadmap by stage

Hire in a fixed order, data manager first and closer much later, using the 2:1 caller to lead manager ratio and $100K personally closed before hire one.

Prep for Week 4: AI, live Tuesday, October 27
Coming soonThis lesson is not recorded yet. Ty films it next. It will appear here, with its video and the written walkthrough, the day it goes live.
What this lesson will cover
  • The replacement ladder, 7 rungs in strict order, backfill each completely before climbing: (1) Data Manager, (2) Cold Callers/Prospectors, (3) Lead Manager, (4) Closer, (5) Sales Manager, (6) Operatio
  • The classic fatal mistake: hiring a Closer before rungs 1-2 exist; there is nobody for them to talk to. Stay the closer as long as you feasibly can, you will always be better than an early hire
  • The prerequisite chain framing: you, then admin, then marketing/prospecting, then lead manager, then closer. If marketing is bad, sales quality is moot; without both, ops and KPIs do not matter becaus
  • The $100K rule: do not hire anyone until you have personally closed about $100K (roughly 10 wholesale deals), because you cannot train or judge a job you have never mastered
  • Phase-specific hires, in ladder language (Operator, Delegator, Manager, Owner): the Operator hires no one until closed deals fund a data manager; the Delegator hands off data and admin and keeps the phones; the Manager hires prospectors, then a lead manager, then a closer, in that fixed order; the Owner hires the sales manager and the ops manager.
  • Scaling ratios: 2 callers/prospectors per 1 lead manager, 2 lead managers per 1 closer; lead manager hire trigger is a consistent 30-50 tasks per day EVERY day, not a spiky day
  • The AI-era refinement: you no longer need 2-3 deep-prospecting VAs; one high-quality AI-fluent VA at $1,000-$1,500/mo who masters the Claude workflows replaces the team
  • Runway math before any hire: know the cash conversion cycle (wholesaling 3-4 months marketing-start to cash, flipping 7-9), assume 90 days before a hire drives revenue, and hold ~6 months of operating
  • The time-audit delegation tool (from Hormozi): 15-minute blocks all day, Whisper a one-line summary into each; the repeatable low-value tasks that surface are what you hire out first
  • Never move a hire across roles by default; hire into the role you need
  • 2:1 callers to lead manager, 2:1 lead managers to closer
  • $100K personally closed (~10 deals) before hire #1
  • 90-day ramp, 3-4 month wholesale cash cycle, ~$60K runway at $10K/mo burn
  • The 7-rung ladder drawn as an actual ladder with you climbing off the top rung
  • A world map with three labeled arrows: data to Philippines, voice to Latin America, close and ops to the US
  • The runway gauge: 3-4 month cash cycle bar plus a 90-day ramp bar stacked against a 6-month runway tank
  • The consolidation squeeze: three boxes (caller, lead manager, closer) collapsing into two
  • The cost of keeping an underperformer: 2-3 deals per month in opportunity cost; coach or replace within 30 days of consistent KPI misses
We build this with you live in Week 4: AI, Tuesday, October 27, 1 to 4 PM ET. Add it to your calendar.
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